Introduction

Your privacy is important to us and we believe it is important for you to know what personal data we, DM Group Services (“DM Group” or “we” or “Company”), collect from you and third parties, why we collect it, how we use it and what rights you might be entitled as a data subject when you visit our website (regardless of where you visit it from).

Topics:

  • Purpose of this Privacy Notice
  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • Disclosures of your personal data
  • Transfer of Personal Data
  • What are your data protection rights?
  • What are cookies?
  • What types of cookies do we use?
  • How to contact us

Purpose of this Privacy Notice:

This privacy notice applies to information obtained through this website and how we use it.

This website is not intended for children, and we do not knowingly collect data relating to children.

It is foremost essential that you read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements other notices and privacy policies and is not intended to override them. Other specific policies are applied by DM Group where your relationship with DM Group is that of a representative of a client, a prospective client or other third-party professional contact, and that of an employee, contractor or job applicant.

Controller:

DM Group Services consists of different legal entities, details of which can be found in https://dmgroupservices.com/contact. This privacy notice is issued on behalf of all companies under DM Group so when we mention “DM Group”, “we”, “us” or “our” in this privacy notice, we are referring to all the companies under DM Group which is/are responsible for processing your data.

Changes to the Privacy Notice and your duty to inform us of changes:

We keep our privacy notice under regular review. This version was last updated on 14.10.2024. We will inform you when we update our policy with a link to view historical versions.

It is important that the personal data we hold about you is accurate, complete and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links:

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

What data do we collect?

Personal data or Personal Information (PI) – is any information that relates to an identified or identifiable living individual. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Dataincludes your first name, last name, date of birth, gender, country of citizenship and residence, designation, company name, country
  • Professional and educational details, username and passwordwhen registering as a job applicant
  • In case of boat crew, divers and rope access technicians, we ask for the certificates
  • Contact Dataincludes email address, phone number and postal address
  • Technical Dataincludes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website
  • Usage Dataincludes information about how you use our website and services
  • Cookies– We collect information about use of our website through cookies. Please visit our cookie policy to learn more (https://dmgroupservices.com/cookie-policy/)
  • Marketing and Communications Data –includes your preferences to receive our newsletter and your communication preferences

How do we collect your data?

You directly provide our Company with most of the data we collect. We collect data and process data when you:

  • Direct interactions: You may voluntarily give us your Name, Company Name, Designation, Country, email address, phone number, date of birth, Gender, Country of citizenship and residence, professional details by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you apply for our services.
  • Request to be considered for employment
  • Subscribe to our service or publications
  • Request marketing to be sent to you
  • Give us feedback or contact us

Our Company may also receive your data indirectly from the following sources:

  • Automated technologies or interactions: As you interact with our website, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, add-in and other similar technologies. Please see our cookie policy for further details
  • Third parties or publicly available sources: We will receive Technical Data from analytics providers such as Google based outside the EU

How will we use your data?

Our Company collects your data so that we can:

  • Where we need to perform the contract, we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data:

We process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground, we are relying on to process your personal data. The legal grounds for processing your data are:

  1. Performance of a contract with you
  2. Necessary for our legitimate interests
  3. Necessary to comply with a legal obligation

Purpose / Activity

Type of Data

Lawful basis for processing including basis of Legitimate Interest

To register you as job applicant (Shore)

a) Identity

b) Contract

c) Educational and Professional

Performance of Contract

a) To manage our relationship with you and notifying you about changes in our terms or privacy policy

b) to respond to your enquires to complete any survey

a) Identity

b) Contract

c) Marketing and communications

a) Performance of Contract

b) Necessary to comply with legal obligation

c) Necessary for our legitimate interest (to keep our records updated and to study how customers use our services)

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data)

a) Identity

b) Contract

c) Technical

a) Necessary for our legitimate interest (for running our business, provision of administration and IT services, network security and to prevent fraud and in the context of business reorganization or group of restructuring exercise)

b) Necessary to comply with a legal obligation

To use data analytics to improve our website, services, marketing, customer relationships and experiences

a) Technical

b) Usage

Necessary for our legitimate interest (to define type of customers for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

To make suggestions and recommendations to you about services that may be interest of you

a) Identity

b) Contract

c) Technical

d) Usage

e) Marketing and communications

Necessary for our legitimate interest (to develop our services and grow our business)

PROMOTIONAL ACTIVITIES FROM US

You will receive marketing communications from us if you have requested information from us or registered to receive our newsletter and to receive information about events and industry news and, in each case, you have not opted out of receiving that marketing.

Third-party marketing:

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

OPTING OUT

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at [email protected] at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions.

Change of purpose:

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Disclosures of your personal data:

We share your personal data with the parties set out below for the purposes set out in the table above.

  • Internal Entities. For the full list of entities which form part of the DM Group Services, with their geographical location, please visit https://dmgroupservices.com/contact
  • We do not share the information we collect about you from the website with any 3rd parties without your consent. However, we may share this information with law enforcement agencies, Government and regulatory bodies to meet legal and regulatory obligations.

Transfer of Personal Data:

We share your personal data within the DM Group Service. This will involve transferring your data outside the European Economic Area (EEA). Not all countries provide the same level of protection in relation to personal information as within the EEA. Where necessary to make such transfers, we will comply with our legal and regulatory obligations in relation to the personal information. This will include having a lawful basis for transferring personal information and putting appropriate safeguards in place to ensure an adequate level of protection for the personal information.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

Data Security:

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention:

How long will we use your personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Details of retention periods for different aspects of your personal data are available in our Retention Policy which you can request from us by contacting us.

In some circumstances, you can ask us to delete your data: see “Your Legal Rights” below for further information.

In some circumstances, we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Right to withdraw consent – You have the right to Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.

If you make a request, we have one month to respond to you. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. If you would like to exercise any of these rights, please contact us at our email: [email protected]

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

What are Cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit https://dmgroupservices.com/cookie-policy/

What types of Cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Strictly necessary – Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.
  • Analytical cookies – We’d like to set Google Analytics cookies to help us improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work please see our ‘Cookies page’.

How to manage cookies

You can set your browser not to accept cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

If you suspect that your personal information has been breached or disclosed without your consent, you have the right to make a complaint at any time to the concerned supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority so, please contact us in the first instance of knowing the breach or unconsented disclosure.