Position title
Operations Executive

DM Sea Logistics, part of DM Group Services, is currently looking for an Operations Executive on a full time basis in Singapore.


  • Handling administrative matters related to the day-to-day operational activities and maintaining Safety standards and procedures and business development.
  • Oversee the implementation of workflow improvements that may enhance customers' satisfaction, as well as optimise the use of the organisation's resources.
  • Maintain up to date communication with trading and operations teams whilst managing loadings/unloadings with agents, suppliers and terminals.
  • Administer order bookings (via emails, calls, and text messages) and ensure all bookings are processed timely.
  • Scheduling orders and delegating job assignments to the masters/captains and/or crew members duties.
  • Process shipping documentation (eg. delivery order/note, job sheet, etc) on a daily basis.
  • Ensure the ship’s documentation complies with international and local regulations prior to MPA inspection and Class Survey.
  • Attend and board vessels for operational matters (eg. inspection, class survey, crew issues, etc).
  • Monitor and propose solutions to ensure continuous Safety improvement, including reporting of Safety issues.
  • Take part in the investigation of incidents/accidents on board vessels and risk assessment.
  • Responsible for data integrity and maintenance of tariffs and templates.
  • Handling customer complaints, feedback and problem-solving.
  • Coordinate the day-to-day operations.
  • Using Company applications and other government-related and non-related digital service platforms/systems.
  • In addition to the operational and admin role, the individual can expect to be involved in some human resource functions such as recruitment, training and compensation.
  • Record and update the information of the crew data, certificates, seaman's book, passport details, work pass related, manning licence, insurance, medical records, training records and other related documents.
  • Ensure proactive, efficient and timely communication at all times.
  • Any other ad-hoc duties that require support and responsibilities as instructed by the Management.
  • Minimum 2 years relevant experience
  • Willing to work on-duty shifts
  • Experience using the digitalPORT@SG and JP Online/LT Connect
  • Knowledgeable OPL/IPL locations
  • Able to work in a fast-paced environment and multi-tasking
  • Able to work independently and under pressure
  • Excellent interpersonal and communication skills
  • Computer literacy skills
  • Punctual, responsible and reliable
  • Class 4/3/3A driver licence and/or forklift license is an advantage
Job Benefits
  • Opportunities for further training and career advancement
  • Workplace maintaining the highest standards of safety and health

Interested in joining our team? Please apply directly on the right or forward your CV together with other relevant certifications to [email protected].

Job Location
Date posted
12 August 2023
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