Position title
Operations Executive
Description

DM Sea Logistics, part of DM Group Services, is currently looking for an Operations Executive on a full time basis in Singapore.

Responsibility 

  • Handling administrative matters related to the day-to-day operational activities and maintaining Safety standards and procedures and business development.
  • Oversee the implementation of workflow improvements that may enhance customers' satisfaction, as well as optimise the use of the organisation's resources.
  • Maintain up to date communication with trading and operations teams whilst managing loadings/unloadings with agents, suppliers and terminals.
  • Administer order bookings (via emails, calls, and text messages) and ensure all bookings are processed timely.
  • Scheduling orders and delegating job assignments to the masters/captains and/or crew members duties.
  • Process shipping documentation (eg. delivery order/note, job sheet, etc) on a daily basis.
  • Ensure the ship’s documentation complies with international and local regulations prior to MPA inspection and Class Survey.
  • Attend and board vessels for operational matters (eg. inspection, class survey, crew issues, etc).
  • Monitor and propose solutions to ensure continuous Safety improvement, including reporting of Safety issues.
  • Take part in the investigation of incidents/accidents on board vessels and risk assessment.
  • Responsible for data integrity and maintenance of tariffs and templates.
  • Handling customer complaints, feedback and problem-solving.
  • Coordinate the day-to-day operations.
  • Using Company applications and other government-related and non-related digital service platforms/systems.
  • In addition to the operational and admin role, the individual can expect to be involved in some human resource functions such as recruitment, training and compensation.
  • Record and update the information of the crew data, certificates, seaman's book, passport details, work pass related, manning licence, insurance, medical records, training records and other related documents.
  • Ensure proactive, efficient and timely communication at all times.
  • Any other ad-hoc duties that require support and responsibilities as instructed by the Management.
Qualifications
  • Minimum 2 years relevant experience
  • Willing to work on-duty shifts
  • Experience using the digitalPORT@SG and JP Online/LT Connect
  • Knowledgeable OPL/IPL locations
  • Able to work in a fast-paced environment and multi-tasking
  • Able to work independently and under pressure
  • Excellent interpersonal and communication skills
  • Computer literacy skills
  • Punctual, responsible and reliable
  • Class 4/3/3A driver licence and/or forklift license is an advantage
Job Benefits
  • Opportunities for further training and career advancement
  • Workplace maintaining the highest standards of safety and health
Contacts

Interested in joining our team? Please apply directly on the right or forward your CV together with other relevant certifications to [email protected].

Job Location
Singapore
Date posted
12 August 2023
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